Customer Service
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Recent activity by Customer Service-
How Can I update My Shipping Address After An Order Has Been Placed?
shopsabrinacarpenter.com is more than happy to update the shipping address associated with your order. Please share your updated shipping address by reaching out at this link and be sure to include...
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How Long Will It Take For My Order To Arrive?
Please allow 14-21 business days from your order date for shipping on domestic orders (shipping times may be less). If over 21 business days have elapsed and you still have not received a shipping ...
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Do You Ship Internationally?
Yes, at the moment, we ship to the following countries: Australia, Canada, Mexico, New Zealand, Israel, Argentina, Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, and Sweden.
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My Package Has Not Arrived And The Tracking Information States That It Was Delivered. What Can Be Done For Me?
Unfortunately, if your package has been declared as "delivered" shopsabrinacarpenter.com is unable to support accommodations for this occurrence. For damaged or missing packages, we recommend fi...
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Do You Ship Delivered Duties Paid?
Certain countries charge customs fees (vat) and independent carrier charges. We are unable to anticipate these costs and will not be able to cover or reimburse these fees. We recommend before placi...
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How Do I Figure Out What Size Is Best For Me?
Size charts are located on each product page under the "size chart" link. All measurements are shown in inches.
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Will My Garments Shrink In The Wash?
All of our garments are pre-washed. Shrinking should be minimal, if noticeable at all.
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I Want To Cancel An Order, What Can Be Done For Me?
Unfortunately, we are unable to cancel an order once it has been successfully processed. All products sold on shopsabrinacarpenter.com are final sale. We are unable to disrupt the workflow pro...
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How Do I Wash My Products?
We recommend machine washing cold and tumbling dry low with like colors. if your item has a graphic, we recommend turning it inside out to preserve the print. if your item has a zipper, please zip ...